Adding a new product to the inventory

This guide explains how to add a new product to the inventory from the staff app, including setting price and GST.

Prerequisites

• You are logged in to the staff app terminal that has edit access to Product.

• In the merchant app, go to Terminal settings → Inventory management → Product and select the necessary permissions (Add, Edit, Delete).

  

! Caution : While making changes to the terminal settings in the Merchant app, make sure you have selected the desired terminal.

Step 1: Open the Inventory module

1. From the main profile icon, select Inventory → Products.

Step 2: Start adding a new product

1. Click Add Product .
2. A New Product form or dialog appears.

Example of the Inventory → Products list page.

The New Product form with basic details section.

Step 3: Enter basic product details

In the Basic details section, fill in:

• Product name: The name that will appear on the POS and receipts.
• Description (optional): Short description about the product.
• Category: Choose an existing category from the dropdown (for example, Beverages, Main Course, Desserts).

Ensure the product name is unique and accurate so that reports and search work correctly.

Step 4: Configure pricing and tax

In the Pricing section:

1. Enter the Price.

2. (Optional) Set Base price for margin and profitability reporting.

3. (Optional) If applicable, enable GST and enter the GST percentage (inclusive or exclusive of GST, based on your configuration).

   

Step 5: Select counter (Optional)

1. Select the counter to which this product belongs to.

Refer Add counter to create counters in the merchant app.

Step 6: Save the product

1. Click Add Item to create the product.
2. After saving, verify that:
   • The product appears in the Products list with the correct name and price.
   • The product is visible in the Staff App billing screen after account sync.